Terms & Conditions

  1. Personal information means any information that may be used to identify an individual including but not limited to name, address, phone and email address. We may collect other information when you become our member such as gender, personal interests, general health conditions etc. We would be collecting information from Members only as required and the same will not be used for any other purpose.

  2. We will not retain personal information for a period longer than it is required, considering the purpose for which the information was collected. Members will have all rights to review and correct their information made available to us at any point in time.

  3. Information collected by us would be stored securely using appropriate state-of-the art technology, applications and protocols, with strict regulation around trust, safety and security as may be required by law.

  4. We will not share your personal information with anyone without your authorization. However, we may engage third party service providers who may need part or all of your personal information only for the purpose of providing services on our behalf. They are expressly prohibited to share with anyone use your personal information for any other purpose.

  5. Members will have the right to withdraw consent with respect to any personal information provided to us, in light of which, we will no longer retain or store such information. In the event of any customer choosing to withdraw their consent, Care NG will have the right to refuse to provide any part or complete portion of their services to the customer.

  6. Our website uses cookies to allow us to analyse how many people are visiting the site, what pages they are looking at, and how long they stay on each page. This information allows us to continually develop and improve the service we can offer you via the website and to know that we are meeting our key priority of keeping you informed.

  7. We collect certain information that your mobile device sends when you use our Website, App and Service, like a device identifier, user settings and the operating system of your device, as well as information about your use of our Website, App and Service. You understand that, by logging into the App on your mobile device, some information pertaining to your medical treatment may be stored to your mobile device. We are not responsible for any unauthorized access by any third party to such information on your mobile device.

  8. When you use our App, we may collect and store information about your location by converting your IP address into a rough geo-location or by accessing your mobile device’s GPS coordinates or course location if you enable location services on your device. We may use location information to improve and personalize our App for you. If you do not want us to collect location information, you may disable that feature on your mobile device.

  9. Members can withhold information or withdraw their consent for sharing of information at any point in time should they feel so. However, to comply with the law, we reserve our right to retain and or disclose information as may be obligated by law, or in response to duly authorized legal process or law enforcement authorities and as necessary to protect the rights and interests of Care NG Health.

  10. We cooperate with Government and law enforcement authorities to comply with the law. We may disclose information about you that we believe are necessary or appropriate to 1) enforce our terms of service 2) respond to claims or legal process 3) to stop any activity considered illegal or unlawful 4) as required in accordance with Government regulatory body.

  11. To help serve better and to alleviate concerns and answer their questions if any in relation to data privacy and security, Care NG Health has a nominated Grievance Officer who can be contacted at the email ID provided in the “Contact Us” tab on the home page of the Website. Users and Members are encouraged to notify us of any grievances or concerns that they may have in relation to data privacy/security or the Website or the services that are being rendered.

  12. The information contained in this website is for general information purposes only and is not a substitute for professional advice. We do not provide any kind of professional medical /fitness/health/wellness advice. The use or reliance of any information contained on this site is solely at your own risk. The content and information on the website do not constitute an offer or a contract to render service to any person. Care NG Health fully reserves the right to provide its services only after formal enrolment of an individual as its Member and not otherwise.

  13. While we at Care NG Health endeavour to keep the information on the website up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the content, information, products, services, or related graphics contained on the website, including links to third-party websites, for any purpose.

  14. Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you may be linked to websites which are not under the control of Care NG Health. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorsement of the views expressed by us. Every effort is made to keep the website up and running smoothly.